Case Study: Taco Bell – Letting Customers Really Live Mas

With a heightened focus on millennial culture and a commitment to making fast-food dining a lifestyle-experience for every guest, Taco Bell franchise Luihn Food Systems turned to Epifany to modernize the way its restaurants listen to their customers.

Read on to see how Taco Bell leveraged Epifany’s smart mobile surveys to:

  • Get 3-5x more customer survey participation
  • Improve average data integrity rating by >25%
  • Launch specialized CX initiatives on a quarterly basis

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