Product 2018-10-31T14:09:59+00:00

Simple & Striking

Collect the right data to quickly reveal the most critical customer needs and make lasting, data-driven decisions that elevate your business’s performance.

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3 Steps To A-Ha

Epifany — a software-as-a-service platform — is a business intelligence solution with a 3-step approach to making your brand smarter than the other guys. It starts with cultivating robust customer feedback and data… followed by a proprietary refinement process where we sift through content and deliver hyper-relevant information to every team in a dynamic Dashboard. Then, we give you the ultimate power to act on that information, instantaneously.

STEP 1

Collect Smart Data

Epifany uses short mobile surveys to gather the right information and feedback from the right people at the right time — painting a clearer picture of who your customer is and what their experience is like.

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Detailed customer demographics and intrests
STEP 1

Collect Smart Data

Epifany uses short mobile surveys to gather the right information and feedback from the right people at the right time — painting a clearer picture of who your customer is and what their experience is like.

LEARN MORE
Detailed customer demographics and intrests
Natural language processing applied to text
STEP 2

Illuminate Key Insights

We use proprietary technology and advanced analytics to crunch consumer content and display it in a dynamic Dashboard — clearly identifying and prioritizing the most important trends in your customer experience.

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STEP 2

Illuminate Key Insights

We use proprietary technology and advanced analytics to crunch consumer content and display it in a dynamic Dashboard — clearly identifying and prioritizing the most important trends in your customer experience.

LEARN MORE
Natural language processing applied to text
STEP 3

Make Strategic Decisions

Our platform gives “actionable data” new meaning by opening the door for resolving customer issues by responding directly to comments and retargeting marketing in a way that actually drives retention.

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STEP 3

Make Strategic Decisions

Our platform gives “actionable data” new meaning by opening the door for resolving customer issues by responding directly to comments and retargeting marketing in a way that actually drives retention.

LEARN MORE
Manager alerted of a customer's negative experience