Member satisfaction is directly tied to renewals and referrals. Epifany makes it easier to dig into member preferences and sentiment with our quick and efficient surveys. The resulting insights will help your business optimize investments based on the wants and needs of your club’s members.
Minimize Member Churn
Increase Add-On Revenue per Member
Optimize Strategic Investments
Grow Corporate Memberships
Epifany works with teams and venues to fill seats and add-on revenue. Collecting insights directly from fans allows our partners to provide better offers, experiences and options to their consumers.
Increase ticket sales with better fan segmentation
Reduce churn with Season Ticket Members and Premium Hospitality clients
Grow Corporate Sponsorship revenue
Improve fan experience
Epifany is helping organizations get a sense of employee sentiment and needs, allowing our partners to take action and create a better company culture.
Pulse Surveys to track employee engagement levels
Understand pain points surrounding returning to office/work and determine where more communication/training is needed to make employees feel safer
Assess how well employees are adjusting to remote work with sentiment surveys and identify resources and tools needed to maximize productivity
Uncover employee’s thoughts regarding social issues and allow you to learn how your company is handling and addressing these topics
Consumer expectations for convenience and service are not slowing down. An Epifany integration into your customer journey allows for a clear line of sight to client satisfaction.
Immediately impact operations with insights directly from your guests
Ensure guest retention through real-time response
Target promotions & marketing
Reduce churn amongst your most prominent clients
Epifany provides a new level of value for your corporate partners through the use of our feedback + fan intelligence platform. Our surveying method provides a direct 1-1 connection with fans wherever they are, and delivers insights your partners will find most valuable.
ROI Measurement - Ability to provide action driving data as well as branding opportunities that corporate partners increasingly require
Greater Insights - Deliver greater fan insights that your partners can use as part of their larger marketing strategy.
Mobile Forward - A new mobile property to reach people where they spend most of their time
Direct Fan Access - Deliver 1-to-1 channel between fans and partners with custom survey questions that offer lead generation